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An Investment in Peace and Quiet Away from Annoying Technology

RundUmsorgt: Operation & Maintenance of Your Website

With our RundUmsorgt website maintenance You'll receive comprehensive technical support for your online presence. We ensure operational reliability. If you have technical questions or problems, you'll speak with real people who understand your business and know how your website works.

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I am very happy that MaiNetCare took over the support of my website. They helped me quickly and efficiently when my website was blocked by Google for no apparent reason. MaiNetCare not only identified and fixed the problem, but also did everything possible to avoid such disasters in the future.

I was also helped quickly when my website was hacked. The team reacted immediately and fended off the attack. Thanks to their competent and fast help, my website was secure and functional again in no time.

I highly recommend the technical support team for my website. Not only are they extremely professional and knowledgeable, they are also incredibly helpful and friendly. A big thank you to the team at MaiNetCare for their first class service!

"
Bernadette Kube, singing teacherGo to the website
All references

The Silent Risk

Why a Modern Website Should Be Maintained Regularly

A website isn’t like a flyer that you print once and then forget about. It runs on software that is constantly changing and being updated. If you don’t keep up with the technology, you risk damage that can range from reputational harm to legal warnings and even significant financial losses.

Attacks Exploiting Security Vulnerabilities

Outdated software is the most common cause of hacked websites. Attackers exploit known vulnerabilities using automated tools, often without the site operator even noticing.

Visitors Are Staying Away Due to Disruptions

Without regular monitoring, automatic updates can lead to design or functional errors that, while they may not cause the site to go down, will result in your visitors staying away. 

Stunned in front of the screen: Browser does not display what you want

Work Is Destroyed Due to a Lack of Data Backup

In the blink of an eye, a fully functional website can become a total loss. If you don't have a working backup, all the work you've done will be lost forever.

Slow loading times

Uncompressed images and a lack of technical optimizations make your website seem slow. This costs you visitors before they even get a chance to read what you have to offer.

Maintenance Services in Detail

How We Ensure Your Website Runs Reliably

Module A

Technical Operations & Availability Monitoring

We handle all technical operations for your website. That means: You focus on your business, and we make sure your website remains stable and accessible. Our servers are located in a German data center in Frankfurt am Main and are fully compliant with GDPR requirements. Our hosting partner is IP-Project GmbH, based in Waldbrunn. Migrating your website is optional. Please also see our FAQ.

Your website is automatically checked for availability every five minutes. If a problem occurs, we are notified immediately and take action without you having to discover the outage yourself.

Module B

Updates, Data Backup, and Download Speed

Once a month, we perform a comprehensive technical update of your website. As part of this process, we update WordPress and all installed plugins, and then manually verify that everything is working properly. If any critical security vulnerabilities are discovered, we take action immediately, regardless of the regular maintenance schedule.

Every day, we create a full backup of your website. We retain these backups for 14 days so that, in the event of an emergency, we can restore the site to its state from the previous day. Upon request, we can make a specific version permanently available to you as an archive.

In addition, we ensure that your website loads quickly through server-side optimizations and efficient image processing. This improves both your visitors' experience and the professional appearance of your website.

Module C

Monthly Visitor Analysis with Quick Tips

To help you measure your website’s success, we’ll install and configure the Matomo analytics tool on your website. Matomo is a privacy-compliant alternative to Google Analytics that operates without cookies and stores data exclusively on servers in Germany. IP addresses are collected anonymously.

Once a month, you'll receive an email report showing you visitor behavior on your site. We'll also include brief comments and practical tips to help you interpret the results correctly.

Module D

Support, No Ifs, Ands, or Buts

If you have any questions or issues regarding your website, you won’t be directed to a call center—instead, you’ll speak directly with a dedicated representative who is familiar with your website and your business. We handle error analysis, troubleshooting, and provide advice on technical matters.

Technical issues are always given priority. During our business hours, we respond within a few hours. Outside of these hours, we will address the issue on the next business day.

How much does "RundUmsorgt" operation and maintenance cost?

This is how we round out our full-service offering for your website

In addition to flawless technical operation, a fast website, and hassle-free support, you also have the option to take advantage of the following services we offer:

Compliance Check

No More Worries About Warning Letters with Our Compliance Check!

Content Management

Content management for your website: text, images, newsletters, and much more…

Ask us all the questions you want

Would you like to learn more about our RundUmsorgt service? We’d be happy to provide you with detailed information. You can reach us at the following phone number: +49 30 96606679 or with the email address info@mainetcare.com.