Start / Website guide / Caution trap / Attention! Rip-off attempt on the phone by threat: "We will delete your search on Google".

Caution trapAttention! Rip-off attempt on the phone by threat: "We will delete your search on Google".

Due to the current situation, we would like to warn you about another scam from rip-off artists on the phone. One of our customers reports a call from a dubious company threatening that her website would be deleted from Google's search index if she did not respond immediately and enter into a rescue contract (for a fee, of course). What is behind this?

Michael Mai, 28.09.2021

Picture of a beautifully tidy garden

In view of the current situation, I would like to warn you about a new scam by rip-off artists on the phone.

On call Google ranking loss:

On Friday, our customer, the operator of the Alt Sieseby Inn a caller from a dubious company who threatened in pusher style that her website would be deleted from Google's search index if she did not react immediately and enter into a rescue contract (for a fee, of course).

It was morning, it was already busy and the owner didn't know anything at first (how could she?), besides, she had to prepare the kitchen and open the hotel, which meant that at that moment the call was ill-timed.

She then pointed out to the caller that the website was maintained by us and that the caller should therefore contact us by telephone.

Pressure is increased:

The latter then increased the pressure and said that it was not possible now, because she had to decide immediately. Besides, the agency, i.e. us, had been the ones who had registered her website with Google, so that was correct. She should sign the paid contract now, otherwise the website would no longer be found on Google. Google itself would soon be charging a monthly fee and an immediate contract would still be cheap at the moment.

The monthly costs are now only 107,- EUR(!!), an incredible "bargain because in three years Google would charge at least 8333 EUR".

The customer was already unsettled at this point but had the presence of mind to send us a few WhatsApp messages with the phone in one hand and the smartphone in the other.

An initial internet search then brought clarity relatively quickly. The company Seotecc, which also operates under the names CeoTec and SeoTecc and other aliases, has already been warned about on the internet, especially on lawyers' portals.

We were able to warn her "live", so to speak, whereupon she immediately ended the conversation, not without being additionally hostile to the caller beforehand. Here is the excerpt:

Live warning via Whatsapp

 

What is the goal of the callers?

False claims, threats and uncertainty are used to keep the caller on the phone as long as possible and to confuse them. Confusion and uncertainty is always a good prerequisite for a subscription trap. Towards the end of the call, a tape recording with questions is made, similar to usual telephone contract conclusions, where the victim is supposed to say "yes" as often as possible. The customer then concludes a subscription contract and is thus caught in the trap. The service in return is usually just ridiculous, some entry in an obscure portal that brings no benefit and costs a lot of money.

Therefore, at this point, some basic information on providers on the phone and on the Google search:

  1. Someone who threatens on the phone and even demands an immediate decision is in no way serious, no matter what it is about! Anyone who builds up pressure is manipulating, no matter how noble the motives. At this point, saying no is already a firm principle.
  2. If you have the slightest doubt, don't get involved in long conversations and question tricks: Just put on. Do not try to play a game or turn the tables. You will be recorded most of the time and the more you reveal, the more it can be to your disadvantage.
  3. You cannot register directly with Google in the search index. You can only register your website so that it is scanned by Google. The registration and positioning is done automatically by Google.
  4. Google would never Charge money to submit a website to the search index in exchange for money. In doing so, they would be Multi-billion dollar business from one day to the next. So from Google's point of view, this is not the best idea. The company lives by delivering the best search results, i.e. information that I, as a user, am looking for, I also want to find quickly; payment barriers would torpedo this business model.
  5. For the same reason, Google would not simply delete any entries. If you no longer want your own website to appear in the search, you have to actively delete it from the search index, and that's not so easy.
  6. Entry in third-party link directories should always be treated with great caution. In most cases it is expensive for you and in the worst case it can even completely backfire, i.e. you could even slip in the index.

In conclusion:

This case was clearly a swindle. The dubious way in which the caller was put under pressure and the harassment when she did not respond to the demands spoke a clear language. It is not always so clear. And of course there are offers on the net that are serious but difficult to see through because of the technical details. Whenever you are in the dark, get in touch with us. Via chat, via email via telephone. We will be happy to help you.