RundUmsorgt - Questions & Answers
What does a website maintenance package include?
Your website is continuously monitored, updated and secured to ensure operational readiness, security and performance, with major interventions carried out in consultation with you. In addition, regular backups and data protection-compliant visitor analyses are provided to optimise website functionality and efficiency. More...
What happens if I cancel the "RundUmsorgt" maintenance contract?
The most important thing first: We leave you with an up-to-date and tidy website garden. If your website was managed on one of our managed servers during the term of the contract, you will receive the complete backup and can use it to switch to any other host. We can set up the new environment there on request. The backup and the archive in our... More...
What happens if my website goes down or a technical problem occurs?
Your website is continuously checked 24/7 for functionality and security, using specialised software to detect problems such as malware at an early stage. We are notified immediately in the event of malfunctions so that we can intervene quickly. Minor problems that can be easily rectified are included in the service fee. For larger problems that go beyond standard maintenance, we will consult you... More...
What does emergency support cost?
We charge EUR 150 per hour or part thereof. The first hour is to be paid immediately after acceptance of the order, we accept instant bank transfer and PayPal. You will receive an invoice after order acceptance. Emergency support does not apply to our RundUmsorgt customers. These are covered by our RundUmsorgt maintenance contract, which includes support. More...
How often should a website be maintained?
WordPress websites should be updated at least once a month. Statamic and Contao can wait a little... More...
Why do I need to update my website regularly?
Regular maintenance and care of your website is crucial to ensure security, compatibility and legal compliance and to maintain and increase the value of your online presence. More...
What does website maintenance cost?
We differentiate between content-related website maintenance and technical measures. Prices can be found in the detailed view of this FAQ. More...
Enquiry
Are you interested in our "RundUmsorgt" website maintenance service? We look forward to hearing from you. Fill in the following details and click on "send". We will get back to you shortly. Your details will only be used to contact you and will not be made accessible to third parties. Please also note our information on Data protection.